Comstar Support Services

  
  Understanding the client's needs    

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To ensure the seamless introduction of Oracle Applications support services, Comstar consultants undertake a thorough, initial review of the client's system, learning about its technical architecture, the way in which the client is currently using it, discussing future aspirations and balancing these with Comstar's recommendations for getting the best for Oracle Applications.    
What can Comstar Online Support do for you?

Optimum configuration

    
Oracle Applications encompass a large number of modules. Comstar's consultants offer an in-depth understanding of both the day-to-day user and business requirements of the system and of its technical architecture to enable the modules to be utilised to their full potential.    
Comprehensive and flexible support   "We don't just
consider it
your system -
it's our
system too"
Comstar supports all areas of the Oracle database and the Oracle Applications system, offering an experienced and flexible approach. Support services can be tailored for just one Oracle Applications module, or for a full range, to provide 24 x 7 support - or just during office hours, to complement in-house services or a full end-to-end partnership - or indeed, any combination of these.  
  Database Administration  
Comstar's consultants have an excellent understanding of the Oracle database, the Applications' technology stack, Applications' technology, and the inter-operability of these components, providing clients with proactive, reliable and highly competent DBA support.    
Technical Development  
Comstar not only have the skills to implement extra functionality and enhancements to the day-to-day working of the system, but are there to bridge the support gap when such non-supported enhancements are made.  
Functional and Business Support  
Oracle Applications are highly complex and exceptionally powerful business tools. To keep systems functioning to their full, Comstar are on hand to help users quickly and effectively resolve day-to-day queries and issues relating to the Applications.  
With extensive experience of working with clients ranging from small and medium sized private companies to large corporates, Plcs and public organisations, Comstar have a proven record of delivering comprehensive support.